1. Service Appointments

Booking and Confirmation: All appointments must be scheduled and confirmed at least 24 hours advance of service. Appointments scheduled or confirmed less than 24 hours in advance may incur a Same-Day booking fee of $25. A valid contact number and servicing location are required at the time of all appointment bookings.

Cancellation Policy: Cancellations or rescheduling must be made at least 24 hours in advance. Late cancellations may incur a fee.

Weather Delays: Services may be rescheduled due to severe weather conditions.

2. Service Scope and Expectations

Service Limitations: Mobile detailing requires adequate space and accessibility to the vehicle. Services may not be performed if the area is deemed unsafe or unsuitable (e.g., no illegal/street parking, extreme weather, etc.).

Water/Electricity Supply: A water and/or electricity supply may be required for certain services. Some services may not be able to be rendered without direct and easy access to a water spigot and/or electrical outlet.

Inspection: A pre-service inspection will be conducted, and any pre-existing damage will be noted.

Result Disclaimer: While every effort is made to achieve the best results, certain issues like deep scratches, excessive stains, or long-term damage may not be completely resolved.

3. Payments

Pricing: All prices are as quoted and may vary based on the vehicle’s size, condition, and additional services requested.

Payment Methods: Payment is due upon completion of the service. Accepted methods include cash, digital payments, and check.

4. Liability

Damage: Attention to Detail, LLC is not liable for any pre-existing conditions, mechanical issues, or damages caused by the vehicle’s condition.

Valuables: Please remove all personal items from the vehicle. Attention to Detail, LLC is not responsible for lost or damaged items left inside.

5. Service Satisfaction

Complaints and Adjustments: If you are not satisfied with the service, please inform us immediately to address the issue.

Timeframe: Any claims must be submitted within 24 hours of the service completion.

6. Customer Obligations

Access and Resources: Customers must provide safe and legal access to their vehicle for service. Adequate water and power sources must be available when required.

Preparation: Vehicles should be clear of significant debris or personal items to facilitate efficient service. Additional fees may apply for excessive preparation cleaning.

7. Miscellaneous

Service Areas: Services are available within a specific radius. Additional charges may apply for locations outside of the defined service area.

Policy Updates: These terms and conditions are subject to change without prior notice.